Shipping policy

At Rola Golf, each putter grip is custom-made to your unique specifications, reflecting our commitment to quality craftsmanship. Below are the details of our shipping process:

Production Lead Time:

• As each item is made to order, we require a 14 business day lead time for production before your item is ready to ship. This ensures that your personalized putter grip meets our high standards of precision and craftsmanship.

Shipping Times:

• Once your order has completed production, shipping times will vary depending on your location:
  • Domestic Shipping: 3-7 business days
  • International Shipping: 7-14 business days (subject to customs delays)

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and the selected shipping method.

Tracking Your Order:

• When your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment in real time.

Customs, Duties, and Taxes:

• For international orders, please note that customs fees, duties, and taxes may apply depending on your country’s regulations. These additional charges are the responsibility of the customer.

Delivery Delays:

While we strive to meet all shipping deadlines, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding and patience.

For any shipping inquiries or questions about your order, please reach out using our contact page.

Thank you for choosing Rola Golf!